Welcome to the Information Service

Welcome to the Information Service

Our UK-wide service gives information and advice for disabled students and people calling on their behalf.

We can answer your questions about

access to education after age 16
training at work
entry to employment
volunteering

Although we are unable to provide legal services, offer counselling or provide grants or funding, we can refer you to other organisations who may be able to help.

Call our free helpline

Open Tuesdays 11.30am-1.30pm and Thursdays 1.30-3.30pm

Calling 020 7657 2337 saves us money – thank you

Please do not leave voicemail messages as we are unable to answer them

Free Textphone

for hearing or speech-impaired callers

We are currently experiencing problems with this service

To contact us please dial 18001 0800 328 5050

College and university staff

Skill's helpline is primarily for disabled students and jobseekers (and their parents, carers and key workers). College and university staff should contact the

Action on Access Helpdesk

Action on Access is the national co-ordination team for widening participation in higher education, funded by the Higher Education Funding Council for England. The team work with Universities, Colleges and Partnerships, including Aimhigher, providing advice, information and support to widening participation activities, strategies and plans.

Other ways to contact the Information Service

Send an email

info@skill.org.uk

Use the website

online enquiry form

SMS text

If you are aged between 16 - 24 call 07786 208 028

Send a fax

020 7450 0650

Write a letter

Skill, Unit 3, Floor 3, Radisson Court, 219 Long Lane, London SE1 4PR

We aim to reply to emails, online enquiries and letters within 5 working days

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Information for mobile phone users

All mobile calls on 0800 328 5050 go to the London office and your provider may charge for the call. To contact Skill Scotland direct call 0131 475 2348.

Give us your Feedback

We want to know what you think of the information service. Click here to take our survey

Confidentiality and Data Protection

The information we record about you and your enquiry is held in a secure database. We will not pass this information to anyone outside Skill without your permission. We may monitor calls for staff training and quality control reasons.